Skip to content
LIVCK Cloud

The right people at the right time.

Multi-channel alerting with intelligent escalation and on-call schedules.

7 Notification Channels

Alerts where your team sees them.

Email

Instant email notifications to individuals or groups.

SMS

SMS alerts for critical outages. Deliverable worldwide.

Slack

Notifications directly into your Slack channels.

Discord

Discord webhook integration for communities.

Microsoft Teams

Teams channel notifications for enterprises.

Telegram

Telegram bot integration for fast alerts.

Webhook

Custom HTTP webhooks for your own integrations.

Escalation Policies

Multi-step escalation with automatic forwarding.

Define who gets notified and when. If an escalation step goes unanswered, the next level is automatically activated.

Notify Backend Team0 min
Notify On-Call Engineer5 min
Notify CTO15 min
Acknowledgment stops the escalation
Working Hours
00:0009:0017:0024:00
On-Call
00:0009:0017:0024:00

On-Call Schedules

Who is reachable when?

Define working hours and on-call hours. Alerts are automatically routed to the right person – even outside business hours.

Dynamic Urgency

High, low, or dynamic – depending on the time of day.

Configure urgency per service. In dynamic mode, alerts during working hours are classified as low and outside as high.

High – Immediate notification across all channels

Low – Email only, bundled

Dynamic – Depends on working hours

Notification Rules

Individual rules per team member.

Each team member configures when and how they are notified. High-urgency alerts can have different rules than low-urgency.

High Urgency
Email + SMS + Slack
Immediately, repeat after 5 min
Low Urgency
Email only
Bundled, every 30 min

Contact Methods

Verified email and SMS.

Team members provide and verify their contact details. Only verified methods receive alerts.

ops@firma.de
Verified
+49 171 ****
Verified
@team-alerts
Pending
Email to ops@company.com14:32:01
SMS to +49 171 ****14:32:03
Slack #incidents14:32:02

Delivery Log

Complete tracking of every notification.

See for every notification: when sent, via which channel, to whom, and whether delivered. No gaps in the audit trail.

SMS Credits

Buy flexibly, no subscription.

Buy SMS credits as a one-time purchase. No monthly subscription, no minimum order.

100

Credits

12 €

excl. 19% VAT

500

Credits

55 €

excl. 19% VAT

2,000

Credits

190 €

excl. 19% VAT

SMS via BNetzA-licensed German telecom providers. Data stays in the EU.

Missing something?

Need an integration or feature we don't offer yet? Let us know – we're constantly evolving LIVCK.

Get in touch

Never miss an outage again.

Public Beta launches Q3 2026. Secure your early access.